Dr. Jyothi Alagappan, vice president of medical operations for Thrive Pet Healthcare’s East Group, joined Dr. Julie Cappel on The Veterinary Life Coach Podcast to discuss leadership, innovation and the role of technology in supporting veterinary teams.
During the interview, Dr. Alagappan shared how her career evolved from clinical practice to medical operations leadership, including her work expanding access to veterinary care and helping open general practice and emergency hospitals across the country.
She also discussed how technology and AI tools can help reduce administrative burdens for veterinarians and clinical teams. By streamlining workflows and improving access to information, these tools can give veterinary professionals more time to focus on patient care, team communication and the parts of medicine that drew them to the field.
Dr. Alagappan emphasized that innovation should support people first. For veterinary medicine to remain sustainable, hospitals need strong team cultures, open communication and practical tools that help doctors and staff work more effectively.
The Veterinary Life Coach - Episode #383 - Leadership and Innovation in Veterinary Medicine with Dr. Jyothi Alagappan (April 29, 2026)